Your new life in Mexico without the chaos
Most people moving to the Riviera Maya spend their first month troubleshooting. Our clients spend it living. We handle the coordination, the contractors, the language barrier, and the logistics — so you arrive to a home that's already ready.
Start your seamless move to the Riviera Maya.
Serving Cancun, Puerto Morelos, Playa del Carmen, Puerto Aventuras & Tulum
How It Works
Step 1: Tell us about your move
We learn about your timeline, situation, and what matters most to you. No pressure, no commitment.
Step 2: We build your setup plan
Based on your needs, we put together the right level of support — and you know exactly what we'll handle.
Step 3: Arrive to a life that's ready
While you're in transit, we're on the ground. By the time you walk through the door, the hard part is already done.
The beaches are beautiful. The cost of living is compelling. The lifestyle is exactly what you're looking for.
Then reality kicks in.
Finding housing that isn't a scam. Getting fiber internet actually installed. Dealing with contractors who don't show up. Navigating contracts in a language you don't speak. Paying tourist prices for everything because you don't know what things actually cost.
Most people figure it out eventually — after weeks of frustration, hundreds of dollars in avoidable mistakes, and more stress than they bargained for.
You don't have to do it that way.
Moving to Mexico looks easy from the outside
You don't need to figure Mexico out. You need someone who already has.
We're locals.
We know which neighborhoods actually match your lifestyle.
We know which landlords are reliable and which ones aren't.
We know the real prices — not the tourist prices.
We know which internet provider works on your specific street.
That knowledge took years to build. You get it from day one.
Our Services
Remote Ready
Starting at $299 USD
For remote workers staying 1–3 months who need to be operational from day one.
Fiber or Starlink setup coordinated before you arrive
Local SIM or eSIM sorted in advance
Verified coworking and café guide for your zone
Internet speed confirmed at your apartment — not just promised
Full Arrival Setup
Starting at $599 USD
For people moving for 6+ months who want to arrive to a home that works.
Utilities connected (CFE, water, gas)
Deep clean coordinated before your arrival
Fridge stocked with the basics
Contractors vetted and scheduled
You walk in. Everything works.
Playa concierge
Starting at $1,100 USD
For people who want everything handled — arrival and beyond.
Everything in Full Arrival Setup
Furniture sourced and assembled
Healthcare and schooling research done
Ongoing support for the first 30 days
One point of contact for anything that comes up
To maintain white-glove standards, we accept a limited number of new clients each month.
FIRST DAYS GUIDE
Starting at $450 USD
For people already in Playa who need a local by their side for the intimidating firsts.
• 3 guided visits with live translation
• Local navigation and cultural context (EN/ES)
• Valid for 30 days
What clients say
“I moved from Mexico City to Playa del Carmen and had no idea how to coordinate everything remotely. By the time I arrived, the apartment was clean, the AC was installed, the electrical work was done, the garden was taken care of — everything was ready. I just showed up and started living.”
-Liliana, Mexico City“Finding a pet-friendly apartment in Playa del Carmen with reliable internet felt impossible from abroad. Every listing I found online was either outdated, overpriced, or just not what they described. They handled the search, vetted the options, and found exactly what I needed. I arrived, connected, and got straight to work."
— John, New York"The search process felt overwhelming before — too many options, too many people trying to sell you something. Having someone coordinate everything and filter the noise made all the difference. I found exactly what I was looking for without the stress I expected."
-Adriana, Mexico CityYour Questions, Answered
Why can't I just figure this out on my own?
You can; most people do. But it takes weeks. You'll spend time researching neighborhoods on outdated forums, chasing contractors who don't show up, and paying tourist prices because you don't know what things actually cost. Our clients skip all of that. They arrive and start living.
How do you protect me from the "gringo tax"?
Local vendors often charge foreigners significantly more than locals. We know the real market rates for everything — rent, repairs, services — and we negotiate in Spanish with local context. Most clients recover the cost of our service within their first month.
Why can't I just use Google?
Google gives you information. We give you verified results. The plumber at the top of Google may not answer. The one we recommend shows up — because we've worked with them before and they know we'll send more clients their way.
I don't speak Spanish. Is that a problem?
Not at all. That's exactly why we exist. We handle all communication with landlords, contractors, and service providers. You don't need to say a word in Spanish if you don't want to.
How do I get started?
Book a Free 15-minute Onboarding Call. We'll talk about your move, your timeline, and what you actually need. No pressure, no commitment — just clarity.
Why Playa Setup Concierge
Local Expertise
Local Knowledge + Professional Coordination. We combine deep-rooted Riviera Maya expertise with the professional project management standards you expect.
Transparency
Clear Expectations & Step-by-Step Guidance. No more guessing. We provide a structured roadmap for your relocation, so you always know exactly what’s happening next.
Cultural Bridge
Bilingual Support & Cultural Guidance. We don’t just translate language; we translate systems. We guide you on "unwritten rules" to ensure a respectful and smooth transition.
Ready to arrive to a life that's already set up?
Book a free 15-minute call. We'll talk about your move and figure out exactly what you need.